Frequently Asked Questions
Have questions?
Clear answers about biological cleaning, safety, scheduling and coverage in Cyprus.
General
What is biological cleaning?
We use enzymatic and plant-based products that break down dirt without harsh chemicals. Effective and safe for your space and the environment.
Are they safe for children and pets?
Yes. Low toxicity, no residue, specially selected for families with children and pets.
How soon can I book?
In Nicosia, typically within 24–48 hours. Limassol, Larnaca, Paphos: 5–7 days.
Are estimates free?
Yes, always. Fill in the form and we reply within 24 hours.
Sofa Cleaning
How long does it take?
1–2 hours depending on size/fabric. Drying: 4–6 hours.
Will my sofa shrink?
No. We choose the method (wet/dry) according to the fabric to avoid damage.
Can you remove pet stains?
In most cases, yes. The enzymes break down organic odours and stains.
Mattress Cleaning
How often should I clean it?
Every 6–12 months for optimal sleep hygiene.
What does biological mattress cleaning include?
Deep cleaning, UV treatment and anti-dust-mite spray — targeting allergens that dry cleaning cannot reach.
Booking & Payment
How do I book an appointment?
Online from the “Book Now” page, by phone or WhatsApp. We always confirm beforehand.
Which payments do you accept?
Cash on arrival. For businesses: invoicing by arrangement.
Can I cancel or reschedule?
Yes. Let us know at least 24 hours in advance — at no charge.