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Privacy Policy

Last updated: April 2026

Smart Cleaning Services Cyprus ("we", "our", "us") is committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Cyprus data protection law.

1. Who We Are

Smart Cleaning Services Cyprus is a cleaning services company operating in Cyprus.
Contact: info@smartcleaningservices.com.cy | +357-96-235663 | Nicosia, Cyprus

2. What Data We Collect

When you book a service or contact us, we may collect: your name, phone number, email address, property address, and service preferences. We may also collect technical data such as IP address and browser type when you visit our website.

3. How We Use Your Data

  • To process and manage your booking
  • To send you service confirmation, reminders, and completion notifications
  • To invoice you for completed services
  • To improve our services and website
  • To comply with legal obligations

4. Legal Basis for Processing

We process your data based on: (a) contractual necessity (to fulfil your booking), (b) your consent (for marketing communications), and (c) our legitimate interests (service improvement).

5. Data Sharing

We do not sell or share your personal data with third parties except where necessary to deliver our service (e.g., our cloud software provider Odoo) or as required by law.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations (generally up to 7 years for financial records).

7. Your Rights

Under GDPR, you have the right to: access your personal data, correct inaccurate data, request deletion ("right to be forgotten"), restrict processing, data portability, and withdraw consent at any time. To exercise these rights, email us at info@smartcleaningservices.com.cy.

8. Cookies

We use cookies to improve your experience on our website. For full details, see our Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure.

10. Complaints

If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection: www.dataprotection.gov.cy.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.